Shipping policy

Welcome to Oak Forest Vintage. We are committed to delivering your orders in a reliable and timely manner. This policy explains how we process and ship orders within the United States.

Shipping Locations

We currently ship only within the United States. International shipping is not available at this time.

Cut-Off Time

Orders placed before 5:00 PM (GMT -06:00) Central Standard Time (Chicago) are processed the same business day. Orders placed after this time will be processed on the next business day.

Handling Time

Orders are processed within 1–2 business days (Monday to Saturday), excluding holidays.

Transit Time

After shipping, delivery usually takes 4–6 business days (Monday to Saturday).

Total Delivery Time

The estimated total delivery time is 5–8 business days, including both processing and shipping.

Shipping Cost

We offer free shipping on all orders within the United States. No minimum purchase is required.

Tax Information

No extra taxes or hidden fees will be added at checkout. The price shown on the product page is the total amount you pay.

Our Delivery Partners

We ship orders using trusted carriers such as UPS, USPS, and FedEx.

Delivery Confirmation & Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details so you can follow your delivery.

Item Not Received

If your order shows as delivered but you have not received it, please check with neighbors or your local carrier. If you still need help, contact us at support@oakforestvintage.com.

Undelivered Packages

If a package cannot be delivered due to an incorrect address or failed delivery attempts, it may be returned to us. Additional shipping charges may apply for resending.

Lost Parcel Procedure

If your package is lost in transit, we will work with the carrier to investigate and provide a suitable resolution such as a replacement or refund.

Liability Disclaimer for Delays Outside Our Control

We are not responsible for delays caused by external factors such as weather, carrier issues, holidays, or incorrect shipping details.

Delivery Delays

While we aim to deliver within the estimated timeframe, delays may occasionally occur. We appreciate your understanding.

Changes to Delivery Address

Address changes must be requested before the order is shipped. Once shipped, we may not be able to update the address.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for orders sent to incorrect addresses.

Order Changes

Order changes or cancellations must be requested within the processing time (1–2 business days). Once shipped, orders cannot be modified.

Business & Contact Information

Store Name: Oak Forest Vintage
Address: 608 Main St, Little Rock, AR 72201, United States
Phone: +1 501-472-2429
Email: support@oakforestvintage.com

Business Hours:
Tuesday – Saturday: 12:00 PM – 7:00 PM (GMT -06:00) Central Standard Time (Chicago)
Saturday & Sunday: Closed